What Does E-Claim Mean for Windscreen Repair?

“E-claim” usually refers to claim information being submitted electronically. The phrase alone does not say which insurer accepts that route, what evidence is needed, how long assessment takes or whether a claim has been approved.

Ask your insurer and chosen workshop who submits the claim, what documents and photographs are required, whether the workshop is on your policy’s current panel, and whether you should wait for approval before work begins. Keep the claim reference and any written instructions.