What Documents Should I Prepare for a Windscreen Claim?

There is no single document checklist for every Malaysian motor insurer. The insurer’s current claim guide controls. It may ask for policy and vehicle information, photographs or forms, and it may require a specific panel route.

Before driving to the workshop, ask your insurer what to bring and whether originals or digital copies are accepted. Keep personal documents private and share them only through the insurer’s or workshop’s requested secure channel. Allianz’s published motor-claims instructions are one insurer’s process and should not be applied automatically to another policy.